Shipping & Delivery

MALPORTADO orders are prepared and shipped through our fulfillment network. Orders are shipped to the delivery address provided at checkout.

Shipping costs

Available shipping methods and applicable charges are shown at checkout based on your order and delivery destination. Please review your shipping details before placing your order.

Processing and delivery

Order processing and shipping transit are separate stages. Delivery timing may vary by item, destination, carrier, and circumstances beyond our control. Any shipping estimates shown at checkout are estimates, not guaranteed delivery dates.

Order tracking

When tracking information is available, it will be provided after shipment. Tracking updates may take time to appear after the carrier receives the package.

Address or delivery issues

Please check your shipping address carefully before submitting your order. For questions about shipping, a delayed or missing package, or an incorrect delivery address, contact MALPORTADO through our Contact page and include your order number. We will review the situation and help determine the appropriate next steps.

For damaged, defective, or incorrect merchandise, please review our Returns & Refunds page. Nothing here limits your rights under applicable law.